PRAIRIE FLOWER CASINO
GUEST SERVICE / CAGE SUPERVISOR
DEPARTMENT: Finance/Accounting EXEMPT (Y/N): Y LICENSE LEVEL: 1
SALARY GRADE: H8 ($16.68-$20.85) REPORTS TO: Cage Manager
LOCATION: Carter Lake, IA
Under the direction of the Cage Manager, is responsible for the direct operation of the gaming cage and vault. The individual will be accountable for funds, balancing Cage Cashiers, verification of wins, handling customer disputes, enforcing department policies and procedures, and other duties as assigned. The individual will have strong knowledge of Title 31 and tax requirements as pertains to the gaming operation. The individual will have a strong working knowledge of all areas of Cash Operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Supervises day-to-day activities; provides training, planning, assigning and directing work;
appraise performance, rewarding, and disciplining employees; and addresses complaints and
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE:
High school diploma or GED (2 years of college preferred), and a minimum of 2 years of related experience, one of which must be banking or Casino Cash Operations experience; or an equivalent combination of education and/or work experience.
Must be computer literate which includes operation of a windows computer, excel, word, and custom in house programs.
Ability to read, analyze, and interpret the most complex of documents, such as technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information in one-on-one and small group situations.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals, and work with mathematical concepts such as probability and statistical inference.
Ability to define problems, collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Prairie Flower Casino reserves the right to make changes to the above job description as necessary.
The Ponca Tribe of Nebraska exercises Indian preference in hiring to Ponca Tribal members and members of federally recognized tribe.